TERMS AND CONDITIONS

We AthathGate.com website and related services are made available to you in accordance with the following Terms and Conditions and any other rules posted on our Sites (collectively, the "T&C"). Please read the T&C carefully before placing any orders on www.AthathGate.com. We recommend you should keep a copy of the T&C for future reference.

AthathGate is a trading name of AthathGate.com, a company registered in Qatar under registration number 119278. Our registered address is Doha,Qatar

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the T&C and our Privacy Policy.

If you are under 16 you must let your parent or guardian know about AthathGate Privacy Policy before you register to use this Site or any of this Sites services. We reserve the right to only accept orders from those over 18 however. We may modify the T&C from time to time. Please read the T&C and check back often. If you do not agree to any change to the T&C then you must immediately stop using the Site.

Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

  • Registration
  • Eligibility to purchase
  • Orders
  • Pricing policy
  • Shipping Costs
  • Acceptance of your order
  • Payment
  • Insurance and delivery
  • Returns and exchanges
  • Intellectual property rights
  • Content
  • No commercial use
  • Your activity
  • Third party sites
  • Limits on our liability
  • Compensation
  • Our relationship
  • No waiver
  • Governing law
  • Severability
  • Privacy Policy
REGISTRATION

To use some of the services or features made available to you on this Site you will need to register unless otherwise you are a visitor. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address [email protected] We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify [email protected] immediately of any breach of security or unauthorized use of your account. Please refer to our Privacy Policy for information about how we use your data.

ELIGIBILITY TO PURCHASE

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, email address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the terms of eligibility, who have been issued a valid credit/debit card by an accepted bank whose applications are acceptable and who have authorized AthathGate to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where Athath Gate feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. [Please refer to our Privacy Policy for further information about how we use your data.]

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.

Athath Gate will store a record of your transactions for a minimum of one year.

PRICING POLICY

Prices shown on the Site are in Qatari Riyal. All prices and offers remain valid as advertised from time to time. The price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.

From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted. The total amount due is inclusive of sales tax applied in accordance with applicable local regulations of the State of Qatar. If you are a customer whose credit/debit card is not denominated in Qatari Riyal, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

SHIPPING COSTS

Athath Gate are responsible for the shipping costs associated with the delivery of merchandise you purchased on the Site which may be delivered through the company or ; payment will be made through the website.

ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Athath Gate will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Doha, Qatar and the language of the contract is English. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of Athath Gate.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the T&C.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

Payment can be made by [PLEASE SEPCIFY WHICH CREDIT AND DEBIT CARD ARE ACCEPTED], and any other methods which may be clearly advertised on the Site from time to time. You can choose to pay with credit or debit card or pay offline such as go to the shop and pay there.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Athathgate.com, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using [PLEASE SPECIFY THE ONLINE PAYMENT GATEWAY,] a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Athath Gate user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

INSURANCE AND DELIVERY

You will own the goods on and from the later of the point in time when: (a) we receive payment in full

Displayer ensures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Athath Gate, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

DHL (or the chosen courier service provider) can deliver an order to certain destinations without collecting a signature. If this option applies to your shipping address, the signature opt out will be set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that Athath Gate can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. Please be aware, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. On occasion, DHL(or the chosen courier service provider) may refuse to deliver your order if they are of the opinion that the shipping address is considered to be unsafe.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the Site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. Athath Gate is not responsible for any delays caused by destination customs clearance processes. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

RETURNS AND EXCHANGES

We want to make sure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return your UNUSED article of merchandise within 7 days from the date of delivery. Athath Gate offers no exchange before sending your article of merchandise back to us, please make sure that all of the following conditions have been correctly satisfied provided that returning an item depends on the availability of the product at displayer stock which shall occur through contacting the company but ultimately setting a direct contract with the displayer without any liability on the company.

The article you wish to return:

- can be sent back to us only after you have completed and submitted the online Return Form available on the Site within 7 days of delivery; by completing and submitting our online return form you will receive your Return Number;

- must be unused, unworn, unwashed and not damaged; must have the Athath Gate refund tag still attached with the disposable seal that must still be intact. Please email [email protected] if any of your purchases have been delivered without Athath Gate tags;

- must be returned complete of all of its parts and accessories;

- must be sent in its original packaging;

- return items must be shipped back to Athath Gate within 7 days of the date of delivery;

- must be sent in one single shipment:

- articles that belong to the same order must be returned to us at the same time.

If all of these conditions are satisfied, we will refund the value of the returned product(s), less any original shipping costs. You can send the return at your expense, with a courier of your choice. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by Athath Gate. If you do not request the return of your merchandise within said thirty-day period, Athath Gate will be entitled to dispose of such merchandise in its sole discretion.

Refunds are processed within approximately 10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund times will depend on the credit or debit card company’s policies. Be aware that the refund date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees. If you paid by PayPal, refunds will be credited to your PayPal account and will be visible immediately. The date of reimbursement to the credit card associated with your PayPal account depends on the company that issued the card. We offer a flexible returns policy to make your online shopping experience even easier. However, customers returning items repeatedly may be refused at our discretion.

INTELLECTUAL PROPERTY RIGHTS

Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Athath Gate Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Athath Gate and/or its third-party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

CONTENT

In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics,photographs, including all image rights, sounds, music, video, audio or text on this Site. Athath Gate tries to ensure that the information on this site is accurate and complete. Athath Gate does not promise that Athath Gates Content is accurate or error free.Athath Gate does not promise that the functional aspects of the Site or Athath Gate‘s Content will be error free or that this Site, Athath Gate Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

NO COMMERCIAL USE

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

YOUR ACTIVITY

You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the T&C, we may deny you access to this Site on a temporary or permanent basis

THIRD PARTY

We may include hyperlinks on this Site to other websites or resources operated by parties other than Athath Gate, including advertisers. Athath Gate has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

LIMITS ON OUR LIABILITY

We accept liability for death and personal injury arising from our negligence or that of our employees and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our employees or agents.

Nothing in this Agreement is intended to affect your rights under the law of Qatar If Athath Gate fail to comply with the T&C, we are responsible for loss or damage you suffer as a foreseeable result of us breaching the T&C. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time the contract is made, both you and Athath Gate knew it might happen, for example, if you discussed it with us during the sales process. We will only be liable for loss or damage up to 150% of the total value of goods purchased. We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the T&C where such failure is due to events beyond our reasonable control.

COMPENSATION

At our request, you agree to compensate us fully, defend us, and hold us Athath Gate harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

OUR RELATIONSHIP

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Athath Gate as a result of the T&C or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Athath Gate and we shall not be liable for any representation, act, or omission on your part.

NO WAIVER

If you breach the T&C and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&C.

GOVERNING LAW

The T&C together with all our policies and procedures will be governed by and construed in accordance to the relevant Qatari law and the relevant courts of Qatar will have exclusive jurisdiction.

SEVERABILITY

If any provision of these T&C is determined to be invalid, illegal or unenforceable, the remaining provisions of these T&C remain in full force to the extent permitted by law.

PRIVACY

The terms and conditions of our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of merchandise through the Site.